The store is owned and operated by Gray Tools, an ISO certified, family-owned North American tool manufacturer, and distributor of hand tools since 1912. Our goal with every tool is to strike a balance between quality and price, so you can make the most of your tool budget.

We can be contacted at toll free 1-800-471-9473, via email at or by completing the form at this link:

No, unlike the Canadian market where are tools can found coast to coast at retailers such as Grainger and Fastenal, in the USA our products are not found in retail stores. Our tools are available online at:,, and We are working to expand partnerships with other online retailers our customers know and trust.

To eliminate concerns about buying your Dynamic tools online, consider this: we are a North-American based company, in business since 1912. We combine decades of tool experience, with modern technology and savvy product management to offer line of tools that offers the modern industrial user quality, convenience, piece of mind, and cost-savings. We have reviews from verified purchasers, unboxing and video reviews from customers, which can be seen here: If you have questions, please reach out to us by email, or phone as our customer service would be happy to help to you!

Our tool offering consists of more than 2000 products, under our two brands: Gray and Dynamic.
Gray & Dynamic branded tools are used extensively in some of the toughest industries in North America, including natural resources, MRO, telecommunication, aerospace, as well as the military. Gray tools are manufactured in Canada, USA, Germany, Italy and Spain.
Dynamic tools are designed to help you finish projects faster. The laser-etched markings on sockets and wrenches make the selection of the right size a breeze. Other product categories feature ergonomic and highly visible handles making tools easy to spot in any toolbox.
The vast majority of Dynamic tools are manufactured in Taiwan, and backed by Gray Tools lifetime warranty.

Yes, we do offer a good selection of Made in the USA tools. We are also committed to source and add more locally manufactured tools to our offering. Our US made tool collection is sold under the Gray Tools brand, and can be accessed at this link:

Our assortment benefits from over 100+ years of hand tool design, manufacturing know how and the experience of severing the specific needs of tool users most often professional tradespeople. Our commitment to the demanding expectations of professional users can be seen in the breadth and depth of the assortment, the exclusive use of premium quality raw materials and strict compliance with ANSI standards.

The majority of online orders are shipped from our USA warehouse located in Minnesota. Some orders are shipped from our Canadian warehouse located in Ontario.

We ship to the entire United States. International shipping is not available at this time. Order over $40 before tax will be shipped FREE OF CHARGE. Orders under $40 before taxes will be shipped at a flat rate of $7.99. Standard shipping rates will apply for all orders to Alaska and Hawaii. We do not ship to PO Box addresses. Heavy items such as toolboxes do not qualify for the flat rate or free shipping. Please call our Customer Service at 1-800-567-0518 for a personalised shipping quote based on your requirements.

Our tools can be returned within 90 days of purchase. Please contact our customer service at 1-800-567-0518 to arrange a return.

Over 90% on our online orders are picked, packed and shipped the same business day. Most orders are delivered within 3-5 business days. Overnight and two-day delivery options will soon be available.

We stand behind the quality of our products. Most are supported by a lifetime warranty*, backed by parent company Gray Tools Canada, a North-American tool manufacturer since 1912. To request warranty, please click on the link:

Yes. We partnered with Sezzle to offer our customer the possibility of paying in 4 equal installments, at 0% interest.

The Dynamic Loyalty Club, launched May 1st, is our way of saying "Thank You!" to our customers. This rewards program allows registered customers to earn Dynamic points for activities performed on and redeem them for discounts. To learn more about how to collect and redeem your points, please see this link: